General Faqs

General Faqs :

When is the best time to visit Labengki Island ?
You can visit Labengki Island all the year around, but it would be better during May - December regarding of normal weather condition.

What are the Accommodations used in your Tour and Diving Packages ?
We use vary Accommodation depend on request, there are availabe a Homestay and Basic Hotel / Resort.

How can we reach Tolitoli Village ?
Tolitoli Village is easy to reach, its only about 1 hour drive from Hauoleo Airport of Kendari, or about 35 km away from Kendari City, its almost same route to Batugong Beach.

How do I contact Your Office from outside of Indonesia ?
One of our staff will be happy to assist you. You may can contact us by e-mail through Contact Us menu or by using Whatsapp, and you will get replay email from us (excluding Saturday and Sunday, Eve and Public Holidays our office is close).

How long does it take from Tolitoli Village to Labengki Island ?
It's depend on boat that we use, if we ride a wooden boat, then it will takes about 3 - 4 hours and if use a Speedboat, it takes about 1.30 minute to 2 hour ride, or if we use a Speedboat with double engine 250 then we can reach Labengki Island in about 1 hour, but its all depend on weather conditions.

If by force, I have to cancel our trip, any refund from our deposit payment ?
You may can check the detail at General Terms Conditions Menu on this website.

How do I pay the balance / rest payment ?
The balance / rest of the full tour price can be paid by Cash on Arrival or can be transfer before arrival.

If I intend to pay you in Rupiah, how much is your exchange rate ?
Based on our bank daily exchange rate and Paypal exchange rate and it usually changed every time in everyday.

Are taxes added to your tour prices ?
No, All our Prices is including tax and service charge (absolutely there is no other hidden fees charge!, No Gimmick Price, No Price Trap, No Hidden Cost and others trick.), except Tips for Guide, Driver, Travel Insurance, Boat man, Dive guide, or unless specified in the REMARKS.

Are there any hidden extras ?
No hidden extra charge, unless specified in the REMARKS.

Do I need to take out Travel Insurance ?
Yes, we strongly recommended you to take insurance in your place or in your country.

What if I still have questions ?
If after reading our FAQs and have not answered your questions, please feel free to Contact Us.

Contact Us

Toli Toli Village, Konawe Regency, South East Sulawesi.
Phone : +6282293651155; +6285394687331
WA/SMS : +6282293651155
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